Got Questions?
Here are some of our most common questions from pet parents.
What is house call grooming?
House Call Grooming is a mobile service, be it in a van, trailer or in your home. My services are in-home. Meaning that I bring the salon into your home. 🏠
Where do you groom my dog?
I like to find a place that is big enough for my table and is out of the way and quiet. I’ve groomed in kitchens, dining rooms, laundry rooms, guest rooms, offices, garages and bathrooms. As long as there’s A/C available from the Texas heat, and enough space and quiet, any location is good.
What about the mess?
I know some people hesitate here because they are worried about all the hair. I am all about what helps to ease any worries, especially when it comes to cleaning up! I disinfect any surfaces I use. I have my own vacuum and if I use the tub or sink I disinfect them as well. My goal is to make it look as if I were never there!
** This is a complimentary service, not a full cleaning service. I cannot guarantee all pet hair will be removed and I will strive to do my best in cleaning up after myself in a timely fashion **
Can I watch?
You can absolutely watch. I only ask that there be as little distractions as possible to ensure a smooth grooming experience for your pet. If your pet becomes overly excited with your presence I will ask to have privacy as I need all of the pup’s attention to avoid an accidental injury. As long as your pet is happy and not too distracted, I fully approve giving little breaks for hugs and kisses or even treats.
I work from home and I’m worried about the noise…
I cannot guarantee total silence, as I do have a dryer that will create noise for a period of time. I do try to use the dryer on the lower setting. Upon my arrival we can decide where best I can groom your pet without too many distractions for you and your pet.
What is your weight limit for grooming?
I specialize with dogs up to 40 lbs to ensure the best experience for both your pet and myself.
Do you offer deshedding services?
At this time de-shedding services are not offered although that is something being considered for the future. Any changes will be announced on social media.
Are there any breed restrictions?
Yes. I do not groom any aggressive breeds or individual dogs that display unsafe behavior.
My priority is ensuring a safe and positive grooming experience for every pet. If your dog has a history of aggression or reactivity during grooming, I can give recommendations of other grooming establishments that specialize with those behaviors.
Do you have any location restrictions?
To ensure equipment safety and accessibility, I only service ground-level locations, such as homes without a lot of stairs to the entrance, first floor apartments or condos (unless there is a functional elevator) and townhomes with first floor access.
I service all of Austin, as well as Cedar Park, Round Rock, Georgetown, and Leander Texas.
📍Austin areas are serviced on Mondays, Wednesdays, Fridays and Saturdays.
📍Leander and Georgetown areas are serviced on Tuesdays and Thursdays.
📍Cedar Park, Round Rock as well as Austin are serviced on Wednesdays
📍On Sundays, services are available outside the Greater Austin Area for an additional travel fee.
Do you offer consultations?
Yes. If you’re unsure whether house-call or in-home grooming is a good fit for you and your pet, please feel free to send a text to (512) 934-2323. We can schedule a call at your convenience to discuss the process and your pet’s needs.
How is pricing determined?
Pricing is based on your pet’s size, coat condition, behavior, and styling requests.
While base rates are listed by weight and category of breed, the final cost may vary depending on:
• Creative or specialty styling requests
• Excessive matting or extra brushing
• Behavioral needs that require more time and gentle handling••
• Coat length or density beyond typical breed expectations
A final price will be assessed at your appointment based on your pet’s needs and the time required to complete the groom safely and comfortably.
